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Immigrant Shelter Services


Built on a foundation of best practices, our immigrant and disaster response shelter operations deliver compassionate care with on-demand operational certainty. Our infrastructure ensures a rapid response that is robust, flexible, and comprehensive.

CHS proudly partners with our customers to develop medical management solutions that address the unique challenges of their health care needs and requirements. Our approach addresses cultural awareness and sensitivities associated with the beliefs and practices of special needs populations. As a highly respected medical services contractor, and a good public servant, we are committed to providing compassionate, quality care that meets and complies with all government regulatory and U.S. industry standards.


CHSi employs a proven integrated services delivery model. In addition to management, oversight, and coordination of services, our shelter operations capabilities include:

  • Initial intake, medical screening, triage, and clearance or referral as needed
  • Onsite clinic/aid station and triage operations
  • Vaccinations
  • Clinical and case management
  • Mental health assessments, interventions, and group and individual counseling
  • Food services and public health management and disease prevention
  • Assistance with daily living activities
  • Security
  • Logistics and supply chain management
  • Pharmacy – controlled, non-controlled, and over the counter medication supply and dispensing management
  • Emergent and non-emergent transportation
  • Logistics and procurement


Disaster Response Shelter Services

In the aftermath of Hurricanes Katrina and Rita, FEMA required a rapid response for 24/7 medical coverage at shelters housing displaced individuals, families, and children. CHSi delivered medical operations at temporary shelters for those in crisis, within 10 days.

Immigrant Shelter Services

Class room

In 2016, CHS was awarded a contract by the Department of Health and Human Services (HHS), Office of Refugee Resettlement (ORR), for rapid ramp-up of a large temporary shelter. Over a 6-week period, CHS recruited, vetted, hired, and on-boarded a professional team from the local community to provide medical care and daily living services for a 24/7 operation.

In our current role with HHS/ORR, dedicated CHS team members are providing high quality medical services and humanitarian care to support the health and well-being of the immigrant children who are sent to the shelters.

We are extremely proud of the comprehensive services and compassionate care provided by our employees to support displaced persons during a national disaster or at an immigrant shelter. More importantly, our services and care provide hope to those in need and for others an opportunity for a better future.

Keith Rigdon, Program Coordinator